Free registered shipping(K-packet) for all orders
Destination countries may levy taxes on your purchased goods, which the receiver will be responsible for. “RoseRoseShop” is not responsible for unpaid customs taxes, and will not provide refunds for orders sent back due to customs issues.
Preparation time (lead time) takes 5-7 business days. Depending on the status of our manufacturers, some products may take longer. Please note that we provide partial shipping (free of charge) for orders not shipped out until the 7th business day after it has been placed. In case of partial delivery, the items in stock on the 7th day will be shipped out first, and the rest as soon as they become available. If you would rather receive all the products in one package, please let us know. We would like to assure our customers that we will do everything we can to deliver your order as fast as possible to wherever you are. Shipment takes 10-35 business days, although certain regions may take longer. If your package does not arrive within 35 business days from shipment, please contact our customer service center.
Failure to Deliver
“RoseRoseShop” is not responsible for packages sent back due to factors outside our control, such as the absence of the recipient, customs, etc. Additional shipping charges will result from such situations, which is not the same as our usual discounted shipping charge. When a shipment is sent back, there will be an email regarding the situation.