FAQ (Frequently Asked Questions)

This is a question many people ask when using our website.

You can click the question to see the answer.


General Questions


Products Related

A. All the products in our store are 100% original, because the products that we sell are from the manufacturers, or the official retailers.
We can proudly guarantee that all cosmetics that we sell on our shop are 100% genuine.


Shipping Related

A. Please note that all orders will be marked undervalue when purchasing your order, so that there is a high possibility for you to avoid custom fees.
Please leave us a comment when checking out for additional request.
If any problem occurs in your customs, we are very limited to help since it is the responsibility of the recipients.
*For shipping by DHL to Ukraine we are not allowed mark undervalue for your purchases.


Payment Related