FAQ (Frequently Asked Questions)

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General Questions


Products Related


Shipping Related

A. Please note that all orders will be marked undervalue when purchasing your order, so that there is a high possibility for you to avoid custom fees.
Please leave us a comment when checking out for additional request.
If any problem occurs in your customs, we are very limited to help since it is the responsibility of the recipients.
*For shipping by DHL to Ukraine and Brazil we are not allowed mark undervalue for your purchases.


Payment Related